Delivery Policy

How Will My Order be Delivered?

  • Your order will be shipped using one of our professional couriers. J.OAKLEY’S Limited will select the appropriate carrier that best suits your order.
  • It is not possible to choose the carrier or dispatch method.

Dispatch Methods for Lighting & Furniture

  • One-man delivery (door step). Most products will be by couriers, such as DHL, DPD, UPS etc.
  • Upon dispatch, we will notify you via email and/or text with estimated day of delivery if applicable a tracking number will be provided.
  • Two-man delivery. Larger items will be handled by our specialist carriers with two-man teams. As standard we will take the item to the room of your choice.

For in Stock Items - Delivery Times Will Be:

  • 3 to 21 days for small items (lighting or furniture) One-man delivery.
  • 14 to 21 days for larger items (lighting or furniture) Two-man delivery.


  • Payment will be taken in full
  • No deposit for in stock items
  • We do not offer CREDIT

Low or Out of Stock Items:

  • These will show as out of stock. Please contact us
  • You will be directed to an enquiry email or contact us via telephone
  • If in Stock the above will apply (For in Stock Items).
  • If out of stock, we will advise you, the customer, of the expected due date. It is then at your discretion to place the product on hold with J.OAKLEY’S limited
  • A 50% deposit will be required to put the item on hold

When Will my order Arrive?

  • Delivery will differ dependent upon size and nature of item.
  • After placing your order reconfirmation will be sent via email detailing the estimated dispatch and delivery dates.
  • We will endeavour to communicate a more accurate updated delivery date and time upon dispatch.

Dispatch Costs & Free Delivery

  • FREE DELIVERY on items ordered for delivery £750.00 and above.
  • Charges of £15.00 to £45.00 apply on all other items subject to weight and location of post code area.
  • Delivery charges are clearly detailed upon checkout.


Some extended areas in the UK may require additional surcharges to be applied.

UK Mainland Only


Currently we are unable to ship to postal codes within the Channel Islands or the Isle of Man.

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